Paul Miller hasto his presentation at CIL last week. He commented on our (the biblioblogosphere’s) doubts that vendors will ever live up to the dream he presented to us.
Change is hard. Change can hurt. Given where we are now, and where the wider world is going, change is essential. We need to work with libraries in order to ensure that they can project themselves and their services (both from the individual library and in various aggregate forms that will inevitably cross multiple vendors) outside their walls and beyond their web sites and into the lives of our users, whether actual or potential.
Rather than assume that your vendor will never change, why not incentivise that change (by asking for APIs, web services, etc, again and again and again), assist that change (by showing them what’s possible, and by locating and supporting the free thinkers who do exist within your vendor), and even help to force that change (by writing appropriate clauses into your specifications for new system procurements, and meaning it)?
He calls for us to discuss possiblities in the TDN, he asks that we point our vendors there and have like minded librarians join in as well.
“Small voices loosely coupled can be incredibly powerful.” – what a nice quote.