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Library 2.0

Sep - 3 - 2006
Nicole C. Engard

What a great article by Michael Casey and Laura Savastinuk! Found on LibraryJournal.com, Library 2.0 offers up a great definition of Library 2.0:

The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users and better serve current ones through improved customer-driven offerings. Each component by itself is a step toward better serving our users; however, it is through the combined implementation of all of these that we can reach Library 2.0.

I want to go check out the libraries that are mentioned in this article to see what they are doing – but I also want to point out that they’re (almost) all Public libraries.

While you all know I’m supporter of Library 2.0 & new technologies in libraries – I sometimes wonder if our audience (lawyers) will ever want to participate in the creation of “both the physical and the virtual services” in the library. See with lawyers time is money – and I know that I don’t want to pay my lawyer extra because he was playing with the library catalog. I’ve been wrestling with this for a little while now – especially since we’ve been trying to implement new features in the catalog & on our website – will it matter if I add commenting to our blog? Will we get comments? Are our users rating books using the new rating system? Someone at my library (and I can’t remember who) made a good point – a treatise book is a treatise book – there’s not much else to it than that.

Anyway, this is a great article! And I’ll keep pushing for change – even if our patrons aren’t ready for it – who knows – maybe I’m wrong.

4 Responses so far.

  1. davidrothman.net » Blog Archive » Library 2.0 and promoting new services says:

    [...] Nicole at What I Learned Today is one of many people to post about the really good article by Michael Casey and Laura Savastinuk in Library Journal on Library 2.0. (This article would be a great help, by the way, in explaining what “Library 2.0″ means to someone who doesn’t follow the biblioblogosphere’s buzzing.) [...]

  2. [...] In a post about her reaction to the article, Nicole Engard at What I Learned Today ponders how involved her patrons would want to be in transforming library services. Nicole writes “While you all know I’m supporter of Library 2.0 & new technologies in libraries – I sometimes wonder if our audience (lawyers) will ever want to participate in the creation of “both the physical and the virtual services” in the library.” This is a valuable point to consider in thinking about library 2.0 in any library – particularly special libraries and academic libraries. College students are often uninterested in participating in user groups, focus groups, taking surveys or offering constructive thoughts. They are much more likely to tell you what they do not like. As such, they are not necessarily thinking about how the library can serve them better – just about what doesn’t work for them. This presents an interesting challenge. Implementing new services just to get a reaction one way or the other isn’t a great way to make changes – actually, it is an awful way. [...]

  3. [...] Library 2.0 – posted on September 3, 2006. [...]

  4. [...] Library 2.0 – posted on September 3, 2006. [...]


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