Some employers think that IM can lead to a lack in productivity – but I’m here to tell you that that is not true! Right now I’m working virtually, so IM is necessary, but when I worked in the library I used IM to eliminate some of the silly interruptions that came from people coming to my desk and calling me by using IM. Now a study at the Ohio State University proves that IM not only makes me more productive, but others as well.
We all know instant messaging has great potential to lead down the path of non-productivity, but researchers at Ohio State University and University of California have found it can be a productivity booster—if used efficiently.
“It is not the case that people are engaging in extensive conversations or trying to resolve complex problems over this very limited medium. Instead, people are using the technology to solicit answers to quick questions from colleagues and coordinate their conversations at more convenient times.”
This via Lifehacker.