It’s all about customer service

What an amazing idea! David Lee King posts about an addition to his library catalog. When patrons can’t find what they’re searching for they’re prompted with a meebo chat box to ask a librarian for help! Check out the picture on Flickr.

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This entry was posted on Saturday, December 1st, 2007 at 11:22 am and is filed under ILS, Instant Messaging, Library. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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