What I Learned Today…

It’s all about customer service

What an amazing idea! David Lee King posts about an addition to his library catalog. When patrons can’t find what they’re searching for they’re prompted with a meebo chat box to ask a librarian for help! Check out the picture on Flickr.

This entry was posted on Saturday, December 1st, 2007 at 11:22 am and is filed under ILS, Instant Messaging, Library. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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Web 2.0 and programming tips from a library technology enthusiast, What I Learned Today… covers blogs, rss, wikis and more as they relate to libraries.

About Me

Nicole C. Engard
Phone: 888.564.2457 x714
AIM/Y!/Skype: nengard

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