Comments on: I was right – Comcast is evil could be better

By: MizGeminiStarz

MizGeminiStarz — Sun, 20 Dec 2009 05:00:06 +0000

To ComcastCares: You guys don’t cheat, eh? My husband works for a very large telecommunications company and according to what he learned you guys just got into a BUTT LOAD of trouble for exactly that. Wonder why this hasn’t hit the news.

By: Fred

Fred — Tue, 24 Mar 2009 14:01:35 +0000

That nonsense about Comcast’s speed test results just reflecting powerboost should be investigated. Everytime I’ve had a Comcast tech to the house to look into problems they all go to speedtest.net (and ignore my request to use other sites or the results from other sites) which always gives high download and upload rates (22000 kbs down/ 4000 kbs up) but whenever I check the speed on other sites I get much lower speeds. Those lower speeds look a lot closer to what I see when I’m actually surfing the web, downloading large files (when powerboost should kick in), etc. Comcast is clearly doing something to make sure that data going to and from those speedtest servers to their network gets through at the maximum rate.

By: What I Learned Today… » Blog Archive » Loving the 2.0 World

What I Learned Today… » Blog Archive » Loving the 2.0 World — Wed, 04 Jun 2008 11:21:15 +0000

[...] here about those same companies. If February it was Comcast that contacted me personally after writing a post here about my service and last night it was Adobe who wants to help me fix the display of the new [...]

By: ComcastCares

ComcastCares — Wed, 20 Feb 2008 02:50:36 +0000

Just to clear the air, Comcast does not cheat on bandwidth testing. This is not the first time this was discussed on Slashdot. Comcast uses technology known as Blast and PowerBoost. Both are designed to provide increases in speed at various times.

http://www.dslreports.com/shownews/Slashdot-Keeps-Rediscovering-Comcast-Powerboost-91976

By: Comcast Is All Over The Place « Life as I Know It

Comcast Is All Over The Place « Life as I Know It — Wed, 20 Feb 2008 02:16:17 +0000

[...] will admit that I was a bit bothered by the information that Nicole Engard sharedon her blog about Comcast. I would be beyond annoyed if any of the sluggishness that I have [...]

By: ComcastCares

ComcastCares — Wed, 20 Feb 2008 01:50:36 +0000

By: Jo

Jo — Tue, 19 Feb 2008 18:38:54 +0000

coincidentally there´s an interesting discussion at /. about “Comcast Cheating On Bandwidth Testing?”:

http://ask.slashdot.org/askslashdot/08/02/19/0434234.shtml

By: Jo

Jo — Tue, 19 Feb 2008 17:38:54 +0000

coincidentally there´s an interesting discussion at /. about "Comcast Cheating On Bandwidth Testing?":

http://ask.slashdot.org/askslashdot/08/02/19/04...

By: Nicole

Nicole — Sun, 17 Feb 2008 23:53:40 +0000

Thanks – all better

By: Nicole

Nicole — Sun, 17 Feb 2008 22:53:40 +0000

Thanks – all better

By: Peter Murray

Peter Murray — Sun, 17 Feb 2008 19:25:16 +0000

Nicole -- A typo in the URL of your update. It is listed correctly in the anchor text, but the HREF should be http://speedtest.net/.

By: Peter Murray

Peter Murray — Sun, 17 Feb 2008 18:25:16 +0000

Nicole --

A typo in the URL of your update. It is listed correctly in the anchor text, but the HREF should be http://speedtest.net/.

By: ComcastCares

ComcastCares — Sun, 17 Feb 2008 17:51:27 +0000

I appreciate the feedback and the discussion we had via email. We are working to improve the service that we provide to our valued Customers and listening to Customers through all channels, including blogs, is extremely important. Now we need to demonstrate that we are listening, and I believe in the coming months you will notice a difference in the service we provide. More information regarding our Customer Care improvements is available at the following URL:

http://www.comcast.com/customerservice

By: ComcastCares

ComcastCares — Sun, 17 Feb 2008 16:51:27 +0000