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	<title>Comments on: Loving the 2.0 World</title>
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	<link>http://www.web2learning.net/archives/1776</link>
	<description>Web 2.0 and programming tips from a library technology enthusiast, What I Learned Today... covers blogs, rss, wikis and more as they relate to libraries.</description>
	<pubDate>Thu, 04 Dec 2008 21:05:02 +0000</pubDate>
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		<title>By: Alison</title>
		<link>http://www.web2learning.net/archives/1776#comment-114495</link>
		<dc:creator>Alison</dc:creator>
		<pubDate>Thu, 19 Jun 2008 17:52:46 +0000</pubDate>
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		<description>Comcast seems to be floating around out on the web keeping an eye out for disgruntled customers. I know they're on Twitter, and I've heard or one or two other instances of people complaining via a blog and finally getting a response.

On the one hand, it's great that there is a way to get the customer support, but on the other hand, shouldn't they just fix what's broken in their regular processes?</description>
		<content:encoded><![CDATA[<p>Comcast seems to be floating around out on the web keeping an eye out for disgruntled customers. I know they&#8217;re on Twitter, and I&#8217;ve heard or one or two other instances of people complaining via a blog and finally getting a response.</p>
<p>On the one hand, it&#8217;s great that there is a way to get the customer support, but on the other hand, shouldn&#8217;t they just fix what&#8217;s broken in their regular processes?</p>
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		<title>By: Nicole</title>
		<link>http://www.web2learning.net/archives/1776#comment-112961</link>
		<dc:creator>Nicole</dc:creator>
		<pubDate>Thu, 05 Jun 2008 11:00:33 +0000</pubDate>
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		<description>Hehe :) Well they (Comcast) wanted to explain that they weren't evil ... but Adobe is doing an awesome job of trying to solve my problems ;)</description>
		<content:encoded><![CDATA[<p>Hehe <img src='http://www.web2learning.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> Well they (Comcast) wanted to explain that they weren&#8217;t evil &#8230; but Adobe is doing an awesome job of trying to solve my problems <img src='http://www.web2learning.net/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p>
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		<title>By: Rachel</title>
		<link>http://www.web2learning.net/archives/1776#comment-112916</link>
		<dc:creator>Rachel</dc:creator>
		<pubDate>Thu, 05 Jun 2008 00:51:23 +0000</pubDate>
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		<description>Seriously? COMCAST?! Something froze over..... :)</description>
		<content:encoded><![CDATA[<p>Seriously? COMCAST?! Something froze over&#8230;.. <img src='http://www.web2learning.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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