Archive for the 'ILS' Category

CIL2008: Open Source Landscape

I love listening to Marshall Breeding present - it always makes me feel better to know that someone can talk faster than me ;) Marshall started his talk by showing us the lib-web-cats advanced search which allows you to search for libraries running specific systems. He did remind us to keep in mind that the systems shown are the ones that have made a commitment to a system (may not be live yet).

Broad Trends

Open source is highly used in the general IT arena with examples like Linux and Apache. If you believe the blogosphere, open source is going up up up - but it’s not necessarily true - Microsoft is also gaining a footing - showing that they are all good options. You need to make your decisions with all the facts in hand.

Open Source

Did you know that your general library infrastructure is open source? z39.50 is open source! And Index Data has been making tools based on this protocol for a long time (the Yaz toolkit is the main z39.50 tool being used).

Other open source options:

Next Marshall listed some open source discovery products - AKA - next gen catalogs:

  • Vufind - based on Apache Solr search toolkit — toolkits make it accessible for relatively small development shops to create this stuff
  • Extensible catalog - University of Rochester and the Melon Foundation
  • fac-back-opac
  • Scriblio - based on WordPress

Open Source in the ILS Arena - Products and Trends

It used to be bold and risky to move to an open source ILS. This move however led to a bunch of projects that are now products. That said, Marshall wants to make sure that people have the best information available to them when they make these decisions - he’s not an open source evangelist he’s a technology evangelist.

3 of the 4 open source ILS that were around in 2002 are now defunct so when Marshall wrote that the open source ILS it was still a distant future - it was true.

… then the world changed

In March 2007 the world had changed, but open source is a minority player. In March 2008 open source is a real option out there, but you need to use the same criteria you use when choosing a closed source system.

Now, April 2008 the open source ILS has launched into the mainstream - there is a lot of room for optimism and there is going to more and more of this over time.

The ILS market is an industry in turmoil with mergers and acquisitions left and right causing disruptions and business decisions to narrow options. This has fueled the open source movement by providing libraries with additional options.

Open Source v. Traditional Licensing

So what side is Marshal on? He says both sides! He wouldn’t want to see a world where one or the other is the only option and thinks they complement the each other. Each library has it’s own personality and can use that in choosing their systems.

Recommendations for making a choice:

  • avoid philosophical preference - make choices as business decisions instead
  • which best supports the missions of libraries
  • which approach helps libraries become better libraries?

Specifics

Koha

  • first open source ILS
  • Koha + Index Data Zebra = Koha Zoom
  • 300+ libraries
  • while there are a lot of small libraries - there are also some biggies signing up now
  • the system has grown up to a level where it can handle these big libraries
  • has the interface we want - facets, clean, book jackets

Evergreen

  • developed by the GA public library system
  • small dev team
  • June 2004 - dev begins
  • September 2005 live production
  • streamlined environment - single shared implementation, all libraries, follow the same policies,
  • one library card
  • by far the most people using it are the GA PINES consortia
  • it’s a big difference between supporting 250+ small libraries and supporting a big library system (so it will make a difference when the Atlanta area switched)
  • has interface we want - facets, clean, book jackets

OPALS

  • going gangbusters in the public school system
  • created by Media Flex
  • south central org of (school) libraries

NextGenLib

  • ILS designed for the developing world
  • originally traditionally licensed, introduced in 2003
  • transition to open source in January 2008
  • 122 installations (India, Syria, Sudan, Cambodia)

Learning Access ILS

  • turnkey open source ILS
  • designed for under-served rural public and tribal libraries
  • defunct?? - has been trying to get in touch with these people - but can’t (email bounces)

There is also lot of commercial involvement these days:

  • Index Data (founded 1994)
  • LibLime (founded 2005)
    • small but growing
    • total of 20 FTP - hiring industry veterans exiting from traditional ILS companies
  • Equinox (founded 2007)
    • contracts to GA PINES library system
  • Care Affiliates (founded 2007)
    • recently formed founded by Carl Grant
  • Media Flex (longstanding company)
  • Duke is working on a proposal to create an open source ILS
  • …there are others afoot

Issues

Explosive interest in open source is being driven by the disillusionment with current vendors. Given this, Marshall makes the point that the open source ILS would be where it is if it wasn’t for what was happening on the other end of things. Open source allows for more flexible systems and lower costs (however, Marshall still feels that total cost of ownership is the same between the two over the long haul). With open source libraries are less vulnerable to the mergers and acquisitions that are happening in the proprietary world.

Cost Issues

  • cost shifted - no license fee
  • hardware
  • vendor support
  • hosting
  • conversion
  • local technical support
  • development costs
  • open source vendors should come up with a total cost of ownership report to show us that open source is really cheaper

Open source risk factors

Marshall still thinks that open source is a risky alternative because of a dependency on community organizations and commercial companies to provide development and support services. I’d argue that this is a reason that open source is less risky - with a community of developers and support services you’re more likely to find someone to help you out if your vendor goes under. That said, Marshall admits that the other side is risky too!

All that said the interest in open source (and the market share) is relatively low.

Conclusions

What he’s looking for is a new system (aren’t we all) - built for how libraries are today. This is not an open source system that does what our systems already do today. In short, we have a long way to go on both fronts - both open and closed source.

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CIL2008: WoePac to WowPac

Karen Schneider moderated this very interesting two part session on WoePac to WowPac - a look at OPACs as we know them and would like them to be. As a librarian who has often torn her hair out over the sad state - “or should I say sucky state” of our OPACs she’s the perfect person to be introducing the speakers for this session.

First off, Roy Tennant. Roy started off by saying “I’ve spent the last 10 years trying to kill off the the word OPAC - you can see how successful I’ve been.”

Roy wanted to clarify for us that when he talked about the “OPAC” he’s just talking about the discovery part of our systems - the public interface - not the entire ILS. He introduced us to a few tools that add a new discovery level to our systems that harvests data out of the ILS.

When you’re ready for a change in your library you have a few questions to consider before looking at today’s tools.

  • do you want to replace your ILS or just your public interface?
  • can you consider open source options? (some can’t)
  • do you have the technical expertise to set it up and maintain it locally?
  • are you willing to regularly harvest data from your catalog to power a separate user interface?

Some examples of options available to today’s libraries are:

Koha (example from Athens County Public Library)

  • faceted browse
  • highlighted search words
  • availability information
  • no harvesting of information required - because it’s an ILS

Evergreen (example from Georgia Pines)

  • faceted browse

    • some issues with them - strange terms coming up in the facets
  • no harvesting of information required - because it’s an ILS

VuFind

  • discovery layer only
  • in development (they haven’t started using it themselves yet)
  • the interface looks really good
  • faceted browse
  • availability info shown (it’s being extracted out of the ILS)

LibraryFind (example from Oregon State University Library)

  • MetaSearch system
  • faceted browse
  • clean interface
  • you’ll see articles interfiled among the books in results
  • you can see databases searched

WorldCat Local (example from University of Washington)

  • local branding
  • local version of worldcat.org
  • articles included from some databases
  • real benefit is that you can search the world - so first it searches the local library and then the consortium and then the rest of the world

Next up Kate Sheehan who was part of the first library to use LibraryThing for Libraries. I like Kate’s definition as a bibliophile/social networking mashup (hope the credit for that doesn’t belong with someone else - if so - I’m sorry).

LibraryThing has a ton of data about books and readers and the readers are not afraid to use it. While LibraryThing is all about users (they want to search and catalog their own way) - LibraryThing for Libraries is all about the masses of data.

Kate showed us the search results for “OPAC sucks” in Google and there were 3 pages of results (I got 10 pages).

To improve a woepac, LibraryThing for Libraries takes all the neat stuff that LibraryThing knows and dumps it into your OPAC - any OPAC because this tool is platform agnostic.

Kate gave us a preview of what this tool does:

  • it shows other editions of the title that the library has
  • shows similar books and it’s really good (once again only based on things in the library)
  • can even add reviews with a Greasemonkey script

Computers in Libraries
Originally uploaded by nengard

So how hard is it to implement? Kate says it’s so easy a monkey could do it - really! It’s just a simple javascript that you copy and paste into your template and you’re done.

LibraryThing bases this stuff on what people have actually read (not what they’ve bought - like Amazon). If there is anything wrong with LibraryThing for Libraries, it’s that it doesn’t work as well with non-isbn books - all of these features are based on comparing ISBNs.

So why do libraries want LibraryThing? Basically, data doesn’t grow on trees and LibraryThing has this wealth of information to share with libraries. This is a pretty simple concept.

This is a great tool - especially for libraries with a lot of ISBN materials.

Next up was, Cindy Trainor with a talk titled: “Are we there yet? Next generation library catalog enhancements: an assessment.” Cindi agree with Marshall Breeding (a summary I haven’t written yet) when he says that these next gene systems aren’t really there yet - there is still a long way to go. For that reason Cindi introduced us to her 4 very best websites using her own totally arbitrary system of rating.

Great websites need to have a combination of these 4 characteristics:

  • content - print, video, audio, etc
  • community - communication - power lies in it’s collectiveness - content created by a community in a community for a community
  • interactivity - a single website that people visit and interact with - searchability included in this
  • interoperability - APIs - things that let us pull data from multiple systems and merge them into one (Z39.50, RSS)

The more of these elements a site has the better it is - in Cindi’s opinion. Of her four best websites, Cindi went into detail about Flickr which scored a 26 on her scale (which had a max of 32 points). Flickr made it onto her top 4 because it met all of the criteria:

  • content (photos)
  • community (giant group of users)
  • interactivity (search, browse, never run into a dead end)
  • interoperability (interface into flickr that lets you go in and do other things with the content - badges, posters, flickr soduko, spell with flickr, flickr mashups)

The other top sites were Amazon scoring 26, Pandora scoring 20 and Wikipedia scoring 21.

So, where are the next gen catalog enhancements on this scale?

When you think about what a legacy OPAC looks like we have come a long way - but we still have a long way to go! Cindi showed us a Voyager OPAC and replaced most of the words with blah blah blah - because this is what our patrons see and Voyager scored a 2 using her fake rating system.

Last up was John Blyberg. John didn’t talk to us about our OPACs per say, but the system redressed.

John started with a quote from Robert Pirsig in “Zen and the Art of Motorcycle Maintenance”:

“The overall name of these interrelated structures is system. The motorcycle is a system. A real system …There’s so much talk about the system. And so little understanding. That’s all a motorcycle is, a system of concepts worked out in steel … the motorcycle is primarily a mental phenomenon.”

He feels that we sort of fetishize our OPACs - the WowPac doesn’t exist - the fact that we can’t put it together is not that it’s hard to do - it has more to do with what sits behind the system. Like the motorcycle our systems are a mental phenomenon.

Consider the library work flow as container versus content - the OPAC is container - the content is then the information in the OPAC.

“I really wish we could get rid of the concept of OPAC - because of the system behind them our OPACs seem to get put into these little boxes - what happens to a plant if you put it in a pot that’s too small for it? It withers and dies and this is what’s going on with our OPACs - they’re being impaired by not getting to the content in our systems.” While I may not have gotten the quote exactly right - this is a really good image from John of what our OPACs are doing to our precious data.

John makes another great point that the OPAC really should be spilling out onto our websites and beyond - Facebook and Flickr and such - not just search boxes - but applications that can trigger based on page content. So if you’re on Facebook viewing something about Harry Potter you get a pop up or a column with library data related to the page you’re on.

We need an understanding of how information flows from point a-b - the term systems librarian is going to be obsolete because we’re all going to be systems librarians (in fact at Drexel, systems is a required course - so in their eyes, we already area). Systems does not have to do with technology only - but the system of our library (the processes we follow day to day).

John also reminds us that in today’s information ecology there is no destination = most people are online to experience information.

A great combination of viewpoints all in one place! I’m glad that I stayed in the room all day :)

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Keep Lib-web-cats up-to-date

A request for help posted to the Web4Lib List that I think might be of interest to you:

This is an appeal to the readers of Web4Lib to help me collect information regarding automation products used in libraries. I maintain the lib-web-cats database and use it as a tool for analysis of what automation products that libraries choose to purchase or implement. Lib-web-cats currently includes over 32,000 libraries worldwide. I believe that it’s important for libraries to have data regarding the adoption and migration patterns of these software products as they make decisions regarding their automation strategies. You can help in this effort by reviewing and updating the entry for your library in lib-web-cats, or submitting your library if it’s not already included.

While I try to carefully track ILS deployments, in this round of updates I’m especially interested in gathering data about the other genres of products such as link resolvers, federated search, electronic resource management, digital library tools, and next-gen interfaces. I’m interested in open source as well as traditionally licensed products. Current data regarding the population served by the library, number of items in the collection, and annual circulation helps in the analysis.

Please go to:
http://www.librarytechnology.org/libwebcats

lib-web-cats is a component of Library Technology Guides:
http://www.librarytechnology.org

I would also like to mention that the annual “Automation System Marketplace” article published by Library Journal is now available in the April 1, 2008 issue and online, this year subtitled “Opportunity out of Turmoil.” The data that I have in lib-web-cats is indispensable in writing this article to corroborate and expand upon what the vendors provide.

http://www.libraryjournal.com/article/CA6542440.html

I appreciate the assistance of Web4Lib.

-marshall

Koha 3 (Beta) Released

After all of my work bug checking and writing the manual for Koha 3, the beta release has finally been announced. I’d love some help testing - so I can’t wait to see what you all have to say!!

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VALENJ: PINES & the Evergreen Open Source ILS

Elizabeth McKinney de Garcia, Program Director of Georgia PINES talked to us about how PINES decided to develop their own open-source ILS, Evergreen. Georgia PINES is made up of 49 public library systems which equates to 275 facilities and bookmobiles sharing a joint bibliographic database of nearly 9 million books.

About PINES

The PINES library card is free to residents of Georgia and can be used at any PINES library as if it were their home library. In addition, materials can be returned to any PINES library - how convenient!! ILL is available through entire system for card holders at no charge. All libraries in the system have the same policies so that patrons all have the same experience no matter what library they’re at.

In FY07 the system had more than 540,000 intra-pines loads as compared with just 6,000 in FY00. Patrons like the convenience of one system.

There is one easy to use interface across the board. Users have dramatically increased access to one centrally administered statewide combined library collection.

Time for a Change

When they looked at their contract with their vendor they found that they were writing their policies around the system (once again a reference to the culture of work arounds). In the end they had a bunch of silly policies such as how to enter a person’s name (last, first). They also found that their system was coming to a screeching halt because of the load of the users hitting the system at the same time. In short, it wasn’t meeting their needs.

After talking to nearly all the vendors they found that there really was no place for them to go - in short, they were cornered into making their own system.

Enter Evergreen

The entire development process took a little under 2 years. They had to decide where to put the line - their libraries had never been able to use acquisitions or serials so they didn’t develop that in the initial program. In short, their ILS was designed by librarians for libraries.

Georgia PINES went live in September 2006 with their new ILS, Evergreen. Unfortunately (or fortunately) the first day they had so many hits they came to a screeching halt - this was probably because of all of the press that was sent out to librarians!! :) Since then, things have been great.

Why Open Source

Elizabeth referred to open source as the difference between renting versus owning. By “owning” the software we’re responsible if the AC goes out or the roof leaks, but it’s a great place to be! We get what we need and we get what we want - don’t have to hope that in 2010 the feature we want will be up for a vote. In the end “owning” leads to an increase in control!

Conclusions

Another create example of how open source can solve a great many problems for libraries. I particularly like Elizabeth’s analogy of owning versus renting. In the end everyone owns the rights to the code behind the open source product, leading to more freedom and innovation.

I can give a personal example of this. When I was renting, I had to live surrounded by boring white walls and abide by rules like no pets and be considerate of your neighbors. Now that I own, I get have a house full of colorful walls and barking dogs!! I’m still considerate of my neighbors, but I don’t have to worry about playing music late at night or having the dogs wake up barking at 5am.

In short - owning your own place is a lot of hard work, but it leads to a more comfortable home (at least in my place).

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VALENJ: WALDO & the Koha Open Source ILS

John Stromquist, Executive Director of the WALDO Consortium talked to us about their decision to go with the Koha ILS and LibLime. WALDO is a multi-type library consortium. Of their membership, there are 12 full members (this means they have a shared ils), 11 associate members (this means they share a union catalog), 500+ regular academic members, and 400+ public members. WALDO helps libraries with vendor contracts, John said that “anything that saves librarians time is worth it.”

WALDO’s ILS History

From 1983-2004 the WALDO libraries used the PALS ILS (an open source forerunner that was owned and operated by librarians), but support was dropped in 2004 and they had to find a new alternative.

They decided not to follow the traditional procurement process for libraries which is to write the biggest RFP you can imagine - no less than 12,000 questions will do - the problem with this is that the vendors can lie faster than you can write - the problem with this is that after the fact you remember the things you forgot. This didn’t sound like the best option for finding a solution for their member libraries.

Instead they decided to assess the marketplace for the top 2 or 3 vendors, interview current customers (what a great idea), negotiate contracts with top vendors, and then make the award to vendor with best overall contract offering. The problem was that the second ILS they chose also ended up being sold out.

For the next decision making process, the executive board found other legacy systems equally undifferentiated and really not worthy of a migration efforts - what else could be considered? They decided that they needed to seriously consider open source - especially after Georgia PINES success with Evergreen, like WALDO, they are a large consortium with heavy loads.

Choosing Open Source

Requirements:

  • functionally equal to current system
  • hosting services
  • software maintenance (bug fixing)
  • applications development
  • 24 x7 help desk

Tipping points in choosing open source:

  • open source model itself - control and collaboration
  • standards based architecture
  • modern development capability (younger and capable of rapid development - have to be careful what you say to josh
  • because you make a suggestion and he goes home that night and implements it)
  • protection against vendor lock in

If they didn’t go with open source:

  • outsider ownership of legacy companies
  • troublesome legacy business models
  • near certainty of migration anyway (if you stay with the vendor you have)
  • diminished service levels (people aren’t happy with the level of service and they’re very vocal about it)
  • likely impact of open source commercial vendors (if they don’t go with open source, what will happen to legacy systems as open source becomes popular?)

John mentioned the same thing that Bob did, not many academic libraries are using open source. Right now, open source seems to be used more in the public arena, but WALDO wanted academic library support since that was their primary audience.

They had demos of both Koha Zoom and Evergreen. Koha Zoom presented the best architectural fit for WALDO by offering data and policy independence for each library. John also chose Koha because it was a more mature package overall.

Working with LibLime

WALDO and LibLime worked collaboratively during the initial meetings after making their decision. One day was spent with the librarians talking, sharing their needs with the LibLime folks and the other day was spent with LibLime addressing those needs and telling the librarians what they could do.

After these meetings, LibLime came back to WALDO to work with 6 libraries to make note of all of the requirements to meet their needs.

WALDO set pretty high expectations on LibLime, but the company stood up to the test and came back with what was requested in time. In the end, the time and cost proposals looked favorable to those at WALDO and so they made their final decision.

The Future

In addition to their contract for support with LibLime, WALDO is also paying for over $600,000 worth of development (course reserves - call slip processing - music collection requirements), $200,000 of which is being held for other uses like an ILL module. All of the development that has been planned will be done by August 2008 and then shared back with the community.

In addition to this initial development plan, WALDO is asking new subscribers to contribute to an open source development fund. The initial contribution level will be at 15% of direct subscription service costs. In the end the funds could exceed hundreds of thousands of dollars, all to be put toward developments that will later be shared with the entire Koha community.

Conclusions

John’s talk was pretty impressive. When you see the amount of money being thrown into proprietary systems that are fostering the culture of work arounds that Josh mentioned, and then you see what that same money can do in the open source environment, it’s amazing!! I’m really excited to see what other consortia like WALDO to for the open source community over the next few years.

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Book Covers for your OPAC

Tim Spalding has posted a bit of code to get free book covers for your OPAC by using Google. Godmar Back has given a different example for getting multiple covers at once. The Google Book Search API seems to have taken off with libraries & librarians!

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VALENJ: Koha Open Source Library System

Next up, LibLime’s Joshua Ferraro. Josh talked to us about why LibLime was started and what both LibLime & Koha could do for libraries.

Joshua Ferraro
Originally uploaded by nengard

Why start LibLime?

Josh would often hear librarians saying that they liked the idea of open source, but we have no way to support it. So, Josh started LibLime to offer libraries support for open-source software in hopes that once the company was started that particular objection would disappear.

How LibLime Works

Open-source software is freely avaiable for download on the web - so why do we need LibLime? Like many other open source products (Linux for example) there are commercial entities that offer services for the software in question. LibLime is around to assist libraries in data migration, hosting, development, customization, training and support.

LibLime offers services for multiple open-source products. The key product to this day’s event was Koha, an open-source library system. As a customer of LibLime, ultimately you steer development for the system - if someone sponsors a change or upgrade, it gets rolled right back into the community - meaning we all benefit from each other’s participation. Another great thing about open source solutions like Koha is that implementation of these upgrades usually happen in days and week instead of years and decades (like some proprietary packages).

Has LibLime Worked?

Ask anyone in an open-source company and they’ll tell you that they’re very busy (I’ll tell you that I’m very busy!). In 2005, LibLime had 1 employee and 1 customer, as of March 2008, they have 18+ employees, hundreds of customers - a 400% growth (compounded for 3 years).

Customers are getting actively involved in the process. Freedom to innovate gives us a chance to change the culture in our libraries - we have become used to living in a culture of work arounds (us working around the way our software products are built) - open source gives us the chance to actually have software do what we want!

Conclusions

Josh mentioned that librarians often ask him, “Isn’t open source risky?” Josh answers “Isn’t any decision you make on an ILS risky? Especially in this environment with vendor consolidation - etc etc?” I totally agree - who knows where your ILS will be next year - or who will be controlling the development and the money! Why not have a product you can take with you to whomever you’d like as the landscape changes?

I have heard Josh speak several times - obviously - so I already knew I’d like this talk and agree with him - based on the question and answer session that followed his talk, I think others felt similarly.

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VALENJ: Evergreen Open Source Library System

Bob Molyneux of Equinox was second to speak at the VALE Symposium the other day.

Bob started by filling us in on the state of the open-source software US public library market which is only about 1%, give or take. He didn’t have the data for academic libraries yet, but he was sure it was less than the publics.

That said, a new wind is blowing and big consortia like MassCat, WALDO, Indiana open source ILS initiative, and the Michigan library consortium are all looking into open-source alternatives. The first biggy to switch was Georgia PINES using the Evergreen system that they developed to “scratch and itch” as Joe put it.

What we learned from PINES

Library users like access to the large virtual library - they don’t care about our politics or the difficulties under the hood. Patrons will also bypass libraries without access to consortial resources in favor of libraries with that access. Bob welcomes us to the long-tail :)

Bob states that “we [libraries] have failed.” We have let our libraries become information silos - separate, barely communicating collections of information - “and Google is eating our lunch.” The logic of IT is to break down silos and to integrate these collections. Unfortunately, we have these problems because of several reasons - some our fault and some the fault of others. Two biggies on this list are that our legacy vendors lack vision and we as librarians lacked vision.

OLS v. ILS

The open-source ILS (OLS) may look similar to our old systems, but under the hood it’s completely different - it’s modular and the code is being shared - even between possible competitors like Evergreen and Koha, simply to make both systems better - we’re not just duplicating what has already been done, we’re fixing the wrongs of our past.

Conclusions

Another great talk! I love the idea of libraries breaking out of their silos and sharing information for the good of the people - or as Joe would have said for the good of the “commons.” I agree that I’d rather search a group of libraries at once than just one local library at a time. When in library school I used to love using DIALOG because I was able to search multiple databases with one search, eliminate duplicates and get citations all in one easy action - why should our catalogs be any different?

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OPAC review from a non-librarian

Yesterday I had an interesting chat with my sister about library catalogs. We were talking about the post I made regarding IM & SMS and whether librarians should skip over IM and move on to SMS? I told her about the fact that card catalogs are still being used and she replied with “Well, I’d rather use a card catalog, it was much easier to find things that way.” This from my younger sister! We all keep assuming that the younger generation wants technology - but here’s one person who’d rather use the cards than deal with the library OPAC. I asked her why.

She said that the OPAC (my word, not hers) is very intimidating (I opened up a Voyager example and we did a little keyword search and it proved her point … there were too many results, none of which seemed to match her initial intent). Instead of upsetting me, this actually got me a little excited.

I decided to show her a Koha example and see what her opinion was. We did the same search on the Athens County Public Library site and found the perfect result come up as the first result (yes, we did the same search). “So, is this better?” I asked. “Yes, much” she replied. She found that the Koha interface was familiar and friendly, less intimidating. She also said that she feels that the younger generation is less likely to learn what’s old (in her case - card catalogs are the way she learned - so while they’re old they don’t count in this argument) and more likely to stick with what’s new and hip and familiar - in this case the Koha search results reminded her of Amazon and made it easier for her to find what she was looking for without being overwhelmed.

I need to add here that my “younger” sister is only 2.5 years younger than I am - we’re not talking about a teenager here - but we are talking to someone who finished her undergraduate last year and was very recently surrounded by the next generation of library researchers.

I love my job - I love getting to go out and talk to librarians about what’s new and available for libraries - but I also love talking to the non-librarians to see what they want and expect from their libraries - this was a great chance for me to talk to someone about libraries who doesn’t actually work in a library. I think I’ll try to do this more often :)

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Taking the Catalog out of the mix

I’ve been saving a post by Karen Coyle for a while now - wanting to give it a good read. The post was titled The ILS minus the catalog. If you couldn’t tell, I’m spending this morning catching up on blog reading and blog posting ;)

Anyway, back to Karen. This is an interesting post and on that I can relate to both as a librarian and as a developer. Karen mentions that the movement to pull the Catalog out of the ILS seems like a strange move since the ILS was such an amazing feat not too long ago. At the same time she understands the need now that we’re all focusing more on our patrons. In the beginning the systems were built to make librarians’ lives easier - bringing all library functions together under on roof. In that process something had to suffer and unfortunately patron search/research success is not easily measured and as such the OPAC was not focused on as much as it should have been.

All that said, as a developer - who does understand this predicament - I disagree with the way the ILS was designed in the first place - I disagree with the librarians who told their developers that only quantifiable services were important and the other areas were secondary. Whenever I developed an application I always made sure that the librarians I was working with knew that the patrons were my first concern. If that meant that the staff interface was going to be less than ideal - so be it! If it means we have to work harder to make our patrons happy - so be it! That’s what we’re here for - isn’t it? To help the patrons?

I would think that this is more an issue in a public library than an academic or corporate library where there is a captive audience - but that doesn’t mean that academic and corporate librarians get to focus more on themselves. I think we all need to take a good long look at our libraries and the services we provide. Are we really making it as pleasant for the patron as possible?

I know that I’ve been very hard on the proprietary vendors in the past - and while I still have strong feelings on the matter - I think Karen’s post makes it clear that this is not the sole fault of the vendors, but the librarians who initially requested these systems as well. We all know it’s time for a change - and I can’t wait to see what happens.

Code4Lib 2008: VuFind

In Andrew Nagy’s presentation From Idea to Open Source, he took us through the process of creating VuFind, an open-source OPAC replacement/Library portal.

At Villanova, they wanted to develop a portal for library patrons that would let people search the catalog, the article databases and digital library all in one - and keep it separate from the ILS. The goal was one single interface for all library resources in order to minimize the learning curve associated with having many different interfaces.

After doing some asking around, they quickly found that many other academic libraries were having the same problem - so the question became - why don’t we do it together? Why not make this an open-source project so that others can participate and benefit from the work of others?

The Goal

At Villanova, they wanted to build a system that would work with any ILS (including Koha & Evergreen - which Andrew called “our open source cousins”) and needs to work on a variety of platforms (Linux, Windows, etc).

The goal was not to replace the ILS, keep the ILS to do what it does best - but change the web app our patrons use so that it better meets their needs and expectations. VuFind uses the ILS to pull live holdings data from and either harvest bib data (if the ILS doesn’t provide direct database access) or query existing index (mostly used on the open-source ILSes which provide a way to let you in to search directly).

By having this top layer in addition to your ILS, you can easily change ILSes in the future without disrupting your patrons or changing the way they’re used to working. All this, just by separating the OPAC from the ILS.

Making it Open Source

The next step is to take this open source and share it - Villanova is not the marketplace to sell/support software. Andrew made a call to the audience to help build a collaborative community around VuFind so that this project can take off and be successful. Since other institutions are interested in it it would be a shame for Villanova to keep it to themselves - this is why open source is the next logical stop for the project.

In order to do this decisions have to be made, the right tools need to chosen. Some options were Sourceforge and Google Code. Right now, the VuFind team chose Sourceforge - they don’t find that it has all of the tools they need, but it was a good first step in making the project shareable.

The future vision includes having a local SVN or CVS and using a tool like JIRA, TRAC, Bugzilla, etc. These options lead to true freedom, but require a hosting institution.

Positives of Open-sourcing

  • collaborative code sharing
  • idea sharing
  • university gets national attention (good for the university - and shows the directors that it’s worth spending time on)

Negatives of Open-sourcing

  • mailing list support - requires time that you may not have
  • facilitate communication - also takes time
  • possibility of people not have things unanswered due to time constraints
  • time involved with marketing - getting the word out (the true success of an open-source project is word of mouth) - requires traveling and schmoozing
  • project switching is expensive (we all have other jobs - jumping from our primary roles to assist in VuFind is time-consuming & thus expensive)

Where VuFind is now

Most importantly, we need easy ways to install the software. Everyone knows about the famous Wordpress 1 minute install - this should be the goal. The product requires easy install and integration, strong user interface and strong functionality before it will be widely adopted (I’d argue that the interface is pretty strong already - just a few more tweaks and it’s there).

When open-sourcing a project you need a roadmap for organization, to keep the process agile and to communicate with the community so they know what you’re doing from time to time. The start to this is the VuFind site and Sourceforge, but as Andrew said, not everything needed can be found in Sourceforge.

Conclusions

I’ve seen Andrew talk a few times about VuFind and I think this was the best of all of the talks I saw. It showed me how I can help, it showed me that there is a plan and a pretty mapped out one for VuFind. I see this as a viable option for librarians looking for a way to to integrate searching of all of their collections in one easy to use, clean, interface.

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Koha Camp at Code4Lib

Are you attending Code4Lib this year? If you are - I encourage you to attend Koha Camp.

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Koha Camp

Don’t miss this free opportunity hosted by PALINET:

Koha Camp is a unique first opportunity for systems librarians, library software developers and designers to come together for an open source experience with Koha Library Integrated System.

This one-day workshop, limited to 25 participants, is a place where teams of software developers and librarians will join to explore the open source community and to solve real-world problems. Staff members from LibLime, the library software solutions company that developed Koha, will attend the workshop to work with participants.

By the end of the workshop you will be able to: communicate with other Koha users worldwide, install Koha, understand and navigate the source code tree, create and customize Koha templates, modules, scripts, and utilities, send your improvements as patches to the Koha community for inclusion in the next version.

Koha Camp is free, and will be held at PALINET, in Philadelphia, on January 11, 2008, from 9:00 AM to 5:00 PM ET. Continental breakfast and lunch will be provided.

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Conversation on Cataloging

I had an interesting chat with a friend regarding cataloging rules and tools that I wanted to share with you all. I know it can sometimes be hard to follow someone else’s chat transcript - but here you go:

Brooke: I think I want to try gluing my catordogging cripple speak to my lack of coding knowledge
Brooke: You know how there’s dublin core
Brooke: RDA and MARC
Brooke: as well as other junk
Brooke: and a bunch of folks that use Koha for personal collections
Brooke: I think all of the interfaces I have ever seen with cataloguing
Brooke: have fields and boxes and junk to fill in
Brooke: they just aren’t particularly interactive
Brooke: is that so with you?
Nicole: yes - if you mean dragging and dropping as interactive
Nicole: it’s a pretty static form where you hit a key to add a row
Nicole: and tab through the fields
Nicole: in OCLC it’s hitting enter to add a field below and shift+enter to add a field above
Nicole: in Voyager is F3 above and F4 below
Brooke: *nod*
Brooke: but is any of that stuff actually important to the aboutness of a work?
Brooke: is there anything inherent to this interface that _aids_ in cataloging?
Nicole: um … I guess not - it aids in usability for me - I often forget a field and need to add it in
Brooke: *nod*
Brooke: suppose, and I know I’m losing my mind, that the program asked you what it wanted and that stuff was in plain language
Brooke: such as
Brooke: What is the title of the material?
Brooke: and had a simple text box
Brooke: then it said something like what’s the author?
Nicole: the problem comes in with MARC and AACR2 rules
Brooke: then it said something like is the author corporate?
Nicole: the title isn’t always a 245
Nicole: and there are different titles
Brooke: *nod*
Nicole: there’s a uniform title in another field
Nicole: and a different title in 246
Brooke: *nod*
Nicole: and the author isn’t always a 100
Nicole: sometimes it’s a 110
Brooke: *nod*
Nicole: or a 710
Nicole: ….
Brooke: *nod*
Nicole: so without letting me say what field it is “title” isn’t enough
Brooke: but those instances have a related question, don’t they?
Nicole: yes
Nicole: but I think it would take me longer to answer the questions then to type the field myself
Nicole: ….
Nicole: it might be dumbing cataloging down too much - which would work for people with no experience - but those of us with experience would start to get annoyed - I think
Nicole: it’s like this contractor I worked with once
Nicole: he always wanted to copy paste cause he couldn’t type
Nicole: but I could type faster than he could copy paste
Nicole: so I always did it that way
Brooke: do you think they’re really going to change those rules?
Nicole: MARC rules?
Nicole: no
Nicole: AACR2 - that’s what RDA is - but I haven’t read it so I have no idea how different it is
Brooke: but isn’t that curious?
Nicole: curious? no - it’s stupid as hell
Nicole: :)
Brooke: I mean you’re changing the basis for the stuff that a record is
Brooke: but you aren’t changing _how_ you’re inputting the record itself
Nicole: aren’t we? I don’t know - isn’t RDA more like XML? and I agree with you - the how that I hate is the stupid rules about periods and semi-colons -
Brooke: all of these disparate methods of working round or gluing to MARC is just kind of funny
Nicole: I’m not sure … see even as I was learning MARC I thought it was pretty cool
Nicole: I mean think of the power in the data by using so many fields and subfields
Nicole: there is so much there
Brooke: (punctuation and a bunch of convention seems to be disappearing with RDA, but I am far from a cataloger…)
Nicole: the problem is with the systems that read the data …
Nicole: they don’t take advantage of all of the work I put into my MARC records
Brooke: uh huh
Brooke: the problem isn’t either the system OR marc, it’s both, yes?
Nicole: and if I didn’t have to follow AACR2 then I could work much faster
Nicole: I don’t know
Nicole: maybe MARC could be updated a bit
Nicole: but the systems are the big problem as I see it
Nicole: they don’t read all of the amazing data we have …
Nicole: example:
Brooke: (Yes I weight the systems heavier in the blame equation, too.)
Nicole: when I have a photocopy of a dissertation I put in data about the photocopier and that data never shows in our catalog
Nicole: I enter data about the fact that our books have been deacidified (yes there is a field for that) but that never shows
Nicole: I enter all kinds of valuable archival data that never shows to the user - which is the system
Nicole: the system doesn’t read all MARC fields
Nicole: and if it did it would have to come up with a reasonable way to display it all….
Nicole: maybe because I was a db admin before learning MARC - I like MARC - I like all the fields - I like how they have the potential to link together
Nicole: I enter in the fact that a title was indexed in X index and that’s an awesome resource for a researcher - but my system doesn’t link that to the index - it just says if you want you can look here - but you have to figure out how to do that yourself
Nicole: silliness
Brooke: *nod*
Brooke: I agree completely
Brooke: I think you said what I anticipated you might, which is just nuts
Brooke: I think the cataloguers are beating sense into me thick skull
Nicole: hehe
Brooke: here is one thing I have always wondered about
Brooke: Our Library types ought have their own out of box distribution
Brooke: you, as an academic, want a deliciously complex cataloguing setup
Brooke: BUT the interface for you is simple
Brooke: you want a text box, rev her up, I know my fields, I’ll data dump em into a box
Brooke: yeah, I might forget summat, but as long as I can fix that, no big deal
Nicole: that’s not necessarily an academic thing - that’s a cataloger thing …
Brooke: *nod*
Brooke: I was getting to that
Brooke: large publics would want that, too
Brooke: presumably
Nicole: I agree that there need to be different types of systems for academic, special, and public libraries though
Nicole: the problem at the special library I used to work at was that the system was built mostly for academics
Nicole: and it didn’t fit some of our very particular needs
Brooke: *nod*
Nicole: that’s where the modular system comes in
Nicole: and is needed
Brooke: *nod*
Nicole: but that still doesn’t change the cataloging aspect - I think if there is one professional cataloger in your library then they’re going to want a system pretty similar to what I want …
Brooke: *nod*
Nicole: they’re used to it and they know their job
Brooke: absolutely
Nicole: that said
Nicole: it sort of sounds like “we’ve always done it that way” and I hate that….
Brooke: no!
Nicole: so if someone comes up with a better more efficient way - I’m all for it
Brooke: you get what you want is the reason OS is
Brooke: I’ve just had this problem rattling in me brain for at least 5 years
Brooke: what does someone who’s in the middle of no where
Brooke: who isn’t like you
Brooke: who doesn’t have cataloguing experience
Brooke: or even more dire, is a volunteer
Brooke: but really wants to help the Library
Brooke: how do we construct a way for them to help
Brooke: AACR2 is very particular
Brooke: you start with nothing
Nicole: we develop a simple cataloging system that isn’t built on rules like AACR2 and doesn’t use MARC
Nicole: we develop the system you described in the beginning
Brooke: yes, but the kicker to that
Nicole: one where title, author, publisher, call number … are all fields
Brooke: is that the computer CAN assign it MARC fields
Nicole: why does it have to?
Nicole: why can’t you have a different cataloging system than me?
Brooke: bingo!
Nicole: why can’t your system just read the data the way you need it to?
Brooke: bingo!
Brooke: the only reason that information is constructing MARC is that we tell it to
Brooke: there’s no reason the same information can’t morph a little and be dublin core
Brooke: or nothing
Nicole: I agree
Brooke: but it has to have a box
Brooke: so that it can be a proper database and get retrieved
Nicole: so you need an OPAC that reads XML - or another format … something that reads a format that anyone can write
Nicole: this wouldn’t be hard to develop
Brooke: I don’t think so either
Nicole: and in fact it probably exists
Nicole: there has to be some small library with a homegrown system just like this out there
Nicole: but if you want to fit this data entry format into a traditional cataloging system - you can’t - there are too many variables involved
Nicole: like I said - title is not descriptive enough for those systems to put the title in the right place to display the data correctly
Brooke: yes
Brooke: I realize that
Brooke: I was simplifying things
Brooke: but I think most materials in smaller collections could be seen to with relative ease
Brooke: in fact, there’s so much copy cataloguing
Brooke: that most of the stuff I’ve seen is just barcoding
Nicole: but if you’re that small a library do you have access to tools like OCLC to copy catalog from?
Brooke: no, but you don’t need OCLC to copy catalogue
Brooke: >:)
Nicole: k
Brooke: ^^^^^ Ghetto Librarian
Brooke: I almost wonder if I’m thinking of a tutorial
Brooke: and not a module at all
Brooke: wouldn’t you improve after a few go rounds at this
Brooke: wouldn’t you realize that you had a corporate title right away
Brooke: or a translator or whatnot?
Brooke: I mean, you weren’t born knowing that the 856u was a field with a link in it
Nicole: I’m losing you
Nicole: right
Brooke: but after seeing a few of those records and digging around a bit
Brooke: you figured out what was displaying and you learnt about that field perhaps
Brooke: I don’t know too many people that sit down and read the AACR2R cover to cover…
Nicole: I do!!!!!!!
Nicole: it’s insane
Brooke: :)
Brooke: I do too, but I read the dictionary as well
Nicole: I agree though - you can figure out MARC by poking around a bit
Nicole: it’s the rules from AACR2 that stop things up
Brooke: which are going to be changing…
Nicole: so drop the silly punctuation rules from the card catalog days and let me enter my data however I want in the right fields and then be done with it
Brooke: uh huh
Nicole: there is no reason a computer can’t change my capitalization or my punctuation after the fact
Brooke: BINGO
Nicole: let me do the human part and let the machine do the machine part
Brooke: YES!!!!
Nicole: :)
Nicole: so are we back to a MARC based system minus the AACR2 (or RDA) rules?
Nicole: or are we still talking about a simple system for non-catalogers?
Brooke: all of the above *duck*
Nicole: how does it work?
Nicole: you allow for 2 interfaces depending on preference?
Nicole: like me and the consultant who wanted to copy paste?
Brooke: mmm hmmm
Nicole: both our ways worked - and one was just faster for each of us?
Brooke: I can’t decide if cataloguers will string me up or embrace me if I figure out how to get what’s in my head out
Nicole: both :)
Brooke: this’ll take forever
Nicole: there are those who are willing to change and those who aren’t - in all fields of life
Nicole: I’m up for anything that makes my job easier ….
Brooke: I think most folks are
Nicole: seems like a no-brainer to me
Nicole: but some people are all about tradition
Nicole: and the way it has always been done
Brooke: *nod*
Brooke: thank you so much for humoring me
Brooke: I don’t meet too many people that really know cataloguing
Brooke: I told my clerks it was like elementary school
Brooke: there are kids at the front of the class that everyone copies off of
Brooke: and by the time the record gets to the back row, it’s not so great anymore…
Nicole: do you mind if I share this convo on my blog - minus your name?
Nicole: I think it’s a good convo for people to read
Brooke: bwhahaahah
Brooke: not at all
Nicole: k
Brooke: someone has to externalize my thoughts
Brooke: feel free to use my name
Brooke: you can even put up my email
Brooke: I want to talk about this stuff with lots of people
Nicole: keep and eye on the comments - maybe you’ll get some good feedback
Brooke: mhelman@illinoisalumni.org
Nicole: okey dokey - I can do that
Brooke: thanks
Brooke: I know you have readership

It’s all about customer service

What an amazing idea! David Lee King posts about an addition to his library catalog. When patrons can’t find what they’re searching for they’re prompted with a meebo chat box to ask a librarian for help! Check out the picture on Flickr.

Woa - what an amazing idea!

From a post by Joseph Lucia at Villanova on the ngc4lib mailing list:

If we look beyond money to personnel, the option looks even better. Let me suggest some numbers. What if, in the U.S., 50 ARL libraries, 20 large public libraries, 20 medium-sized academic libraries, and 20 Oberlin group libraries anted up one full-time technology position for collaborative open source development. That’s 110 developers working on library applications with robust, quickly-implemented current Web technology — not legacy stuff. There is not a company in the industry that I know of which has put that much technical effort into product development. With such a cohort of developers working in libraries on library technology needs — and in light of the creativity and thoughtfulness evident on forums like this one — I think we would quickly see radical change in the library technology arena. Instead of being technology followers, I venture to say that libraries might once again become leaders. Let’s add to the pool some talent from beyond the U.S. — say ! 20 libraries in Canada, 10 in Australia, and 10 in the U.K. put staff into the pool. We’ve now got 150 developers in this little start-up. Then we begin pouring our current software support funds into regional collaboratives. Within a year or two, we could be re-directing 10s of millions of dollars into regional technology development partnerships sponsored by and housed within the regional consortia, supporting and extending the work of libraries. The potential for innovation and rapid deployment of new tools boggles the mind. The resources at our disposal in this scenario dwarf what any software vendor in our small application space is ever going to support. And, as is implicit in all I’ve said, the NGC is just the tip of the iceberg.

Now this is a list I subscribed to back when it started, but I was totally overwhelmed by the emails - but I think I should re-subscribe and keep an eye on what people are saying - because this one idea is just awesome and so simple if you think about it.

Patrons’ Frustrations

I just had a short chat with a friend about the catalog at her local library. They used to have a terrible system that didn’t seem to work at all and now they’ve put Aquabrowser on top of it:

[09:47] Friend: *sigh*
[09:47] Friend: catalogs are so finicky!
[09:47] Nicole: yep
[09:47] Nicole: what’s the matter now?
[09:47] Friend: sheesh
[09:48] Friend: i just want a listing of the books on CD that the Indepence library has on hand
[09:48] Friend: so i can pick on out and run in and get it at noon when they open
[09:48] Friend: i dont have time to browse there
[09:48] Friend: and browsing the books on CD is so…not fun
[09:50] Friend: and they have these “overdrive audio books” but i dont knwo what the heck that means
[09:50] Nicole: :(
[09:50] Friend: yeah
[09:50] Friend: silly libraries
[09:51] Friend: i even called someone at the central library to ask if they knew how to get the results i wanted…he didnt know
[09:51] Friend: but he tried
[09:52] Nicole: see there are all these fields that catalogers enter data into that the catalogs don’t even read
[09:52] Friend: then what’s the point?
[09:52] Nicole: it’s a real pain to me too - cause why do i bother putting that info in there?
[09:52] Friend: heh
[09:52] Friend: yeah
[09:52] Friend: and i found out that it’s not possible to search by format or branch with the aqua browser
[09:52] Friend: …at least not the way they have it set up
[09:53] Friend: you have to search for something and THEN refine it by those sort of things
[09:53] Friend: there must be a way to have it both ways
[09:55] Nicole: i’m sure there is … the data is there … it’s just a matter of people writing the right damn code
[09:56] Friend: it’s true
[09:56] Friend: i wish i could query the catalog directly
[09:56] Friend: seriously
[09:56] Friend: are catalogs built on relational database systems?
[09:58] Friend: i know koha’s built on mysql
[09:58] Friend: so that would be simple
[09:58] Friend: maybe i can do some SQL injection into this FLoP catalog….
[09:59] Friend: i guess not…
[10:00] Nicole: probably not - i’m pretty sure that it’s secure
[10:01] Friend: well the only way i can even limit results to branch and material type is by using the “advanced” settings of the old system
[10:01] Friend: the one with the piss poor search
[10:01] Friend: so single letters dont give me results
[10:01] Friend: like…i KNOW they have DaVinci Code on CD but searching Title won’t bring it up

Why do we put our patrons through this?? I don’t know - and I don’t have the time this morning to get into it - but I really thought I should share with you all.

10 (or so) WebVoyage Hacks

Presented by Ed Corrado of TCNJ - here are the 10 (or so) hacks for the Voyager OPAC (WebVoyage):

Keep in mind that these most likely won’t work with the new release of WebVoyage 7.

[update]Made edits based on comments below[/update]

[update2]Ed has posted his slides (which include more info than I put here).[/update]

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They’re listening

I got to hear an update about the new releases of Voyager at today’s conference. One of my biggest complaints about our current system is that it’s ugly - so very very ugly! Now, I have no experience trying to edit the interface of a Voyager system (that’s not my job anymore), but I’ve heard that it’s very hard. That said, the new release that’s coming in 2008 sometime (hopefully sooner than later) will have a whole new OPAC look. It will be XML & CSS meaning that it should be easily editable and based on screenshots I saw today, it’s much cleaner and easier on the eyes right out-of-the-box.

Even more interesting to me was the new testing method being employed by Ex Libris. In addition to their existing testing procedures (QA & Field Testing) they are adding a collaborative testing phase. This phase shows that we’re actually being listened to! Basically, members of the two user groups (ELUNA & IGeLU) are brought into Ex Libris and given the opportunity to test the systems in front of the developers. This method means that the team is right there to see how people use the system and hear their comments in person. What a novel idea! This is what we all do when we’re developing in house - but I’m so happy to hear that a vendor is actually inviting users in to test with them.

I’ve only been in a Voyager library for a few months now, so I wasn’t terribly vested in the upgrades that other attendees were so passionate about, but it was nice to see a crowd applaud at the mention of upgrades that were due with the new release.

Overall, it was a great first day and I’m happy that I got a chance to attend a this new style of conference. Tomorrow I have to present on two panels, so I’ll be too busy to have too much fun - but I’ll try to keep you all updated on what I learn from others.

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Congrats to Koha & Chris Cormack

Chris Cormack, Vice President, Research & Development at LibLime, is the winner of the New Zealand Open Source Awards for contributions to the Koha Project and Koha itself was a finalist for the best Open Source Project. Check out the awards.

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WorldCat Local Demos

I’ve heard about it and read about it - but I’ve never seen WorldCat Local in action. Apparently, Jennifer Ward presented at the LITA forum and showed the University of Washington’s implementation of WorldCat Local. Read about it here and see the demo here. There’s also a demo of San Mateo County Library’s implementation.

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Automation Survey

Marshall Breeding (king of library automation knowledge - at least in my book) is doing a survey on library satisfaction with automation systems. The information was posted 2 months ago - so hurry up and get your answers in:

I am conducting a survey on library automation trends. The survey aims to measure how well libraries are satisfied with thier automation systems and the companies or other organizations that support them. It also attempts to get some indication of whether libraries are looking favorably on open source software for their automation system.

I’ve created instructions on how to complete the survey.

I am hoping to get a very large response to this survey. I will publish the results of the study in an upcoming article, provided I get enough responses to ensure its validity.

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Integrated Library Systems and Discovery Applications Survey

From my inbox:

The ILS Discovery Interface Task Force, convened by the Digital Library Federation (DLF), is studying the discovery needs of research libraries and their patrons, in order to recommend interfaces to the ILS that discovery applications can use. We want to know what kinds ofdiscovery applications (outside the traditional ILS public access catalog) are most needed in libraries, and where machine-accessible interfaces (APIs) to the ILS and its data can better support these applications.

We’d like your help with this. We’ve created a survey that you, or other appropriate people in your libraries, can fill out, to give us a better idea of the functional needs your library has, the discovery applications you’re using or considering adopting at your library, and the technical infrastructure you’re using or wanting to meet your needs.

Thanks to DLF support, we now have this survey posted on SurveyMonkey, and we invite you to fill it out. You’re welcome to have multiple people at your library submit it. (which may be useful if you have different people thinking about functional requirements vs. technical infrastructure), or you can collaborate on a single submission. The survey consists of 19 questions, and can be found at

https://www.surveymonkey.com/s.aspx?sm=o1Kkl8qUfrmJ9sI4UNVnLQ_3d_3d

We will be meeting later this month to start drafting a set of recommendations for APIs to the ILS, so we’re on a fairly fast timeline. For your response to be considered in our drafting, you need to respond by *next Friday, September 14*. (We may do some follow up surveying of folks who indicate they’d like to be contacted, but our main data collection will take place next week.)

We may post aggregated results and anonymized comments from the survey, but nothing from the survey where particular respondents or libraries can be identified. Based on the results of this survey and our own activities, we hope to present and hold an open discussion of a draft proposal for ILS and discovery application integration at the upcoming DLF Fall Forum in Philadelphia in November.

We look forward to hearing from you. Thank you for your help!

John Mark Ockerbloom
Chair, ILS Discovery Interface Task Force

Intro to Koha Redux

Back in May I wrote about a Koha Demo that I organized at the Jenkins Law Library. Well, I did it again! Only this time I got Chris Cormack, VP of Research & Development at LibLime and one of the original developers of Koha to come and talk at the Princeton Seminary Library.

First, on a personal note, this presentation was very different for me. Last time I was sitting in the presentation as a Web Developer. This time around I’m a Metadata Librarian and Cataloger.

So, if Koha is open source and freely downloadable, where does LibLime come in? The main argument that libraries had against switching to open source was that there was no support. So, after helping migrate the Nelsonville Public Library, Joshua Ferraro decided to fill the need for open source support and so started LibLime.

Chris opened his presentation with a slide in Maori, Chris’s native language. The slide is a common saying among the Maori people, and a great slogan for Open Source (in my opinion). The slide read “With your basket and my basket, we sustain the people.” In short, two people sharing together leads to something better than one on their own.

Other great open source quotes from Chris (loosely quoted):

  • The open source model usually means features are implemented in days and weeks instead of years and decades.
  • The best ideas bubble to the top and get implemented first - the people control the development process, not the CEO
  • Source code is like a recipe and the cake is the executable. With open source you get to see the recipe and add more sugar or substitute margarine for butter until the cake is the way you like it. With proprietary software you get the cake and if you don’t like it, you just have to wait for the next version of the cake to come out.
  • Proprietary vendors bank on being the smartest person in the world, open source developers admit that they’re not.
  • Open source is like peer review.

So, how many libraries are using Koha? The number is somewhere between 300 and 50,000. There are 300 known implementations, but there have also been 50,000 downloads. Since you can run Koha without ever contacting LibLime, no one knows for sure how many Koha implementations are out there. What we do know is that the first customer in US was not a library. It was General Motors! They use Koha to catalog their manuals. (To see other Koha users, you can view this slide or this list).

One attendee brought up a potential open source problem - and I’m sure we’ve all had this experience. You download your open source product and you customize the hell out of it. Then a month later a new release comes out and you have to weigh the pros and cons. Is it worth losing all of your work to get the new features, or should you just stick with what you’ve got working. Chris says that the solution is to become a part of the community. Share you changes with the community and your changes will become part of the mainstream.

Another person asked, “Why is Koha here at the Seminary?” I got to answer this question. Basically, I really wanted to meet Chris! Also, I had seen a Koha demo before and wanted to share the product with those around me. Lastly, the Seminary is using Voyager and since Endeavor is no more - Voyager is probably doomed, so we need to be up on what’s out there in the ILS world in case the time comes that we have to switch.

I know I haven’t gone much into the design/features - and that’s cause I did that last time. This time I want to point out that version 3.0 is due out by the end of the year and it addresses a lot of feature requests and user concerns. One feature that I was not impressed with this time around (coming from a new viewpoint) was the cataloging module. The good news is that there is a new cataloging module (note that you’ll need to install Google Gears) in the works.

The way I see it, Koha is still a kid in the ILS world, but that’s a good thing (are you as creative now as you were when you were young? I’m not - I used to be able to make a castle out of an empty box - now I hate boxes)!! We’ve all been using systems that have been around for too long - nothing has come along to challenge them - push them to change with times. And I’d rather get behind a new product with staff that love what they’re doing - staff that want to listen to what I have to say - than get behind a product that’s not going anyway - except maybe into the trash (as many systems are with all of the buyouts going on).

If you’d like to learn more, you can read this diary by Stephen Hedges of Nelsonville Public, or any of the case studies. There’s also the Koha Documentation and Koha Wiki.

See more pictures from the event.

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