Archive | Users

29 April 2009 ~ 4 Comments

NJLA – Why we borrow

This morning started with Paco Underhill, Founder, CEO, and President of Envirosell, Inc., a global research and consulting firm. His keynote was amazing!! I just couldn’t stop writing and I hope I got all of the best points he made down. Paco started by explaining why his books exist = “13 years ago i fell [...]

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15 January 2008 ~ 1 Comment

Just Ask – So Simple!

Thanks to Judith for pointing out Kathy’s editorial from the most recent issue of CIL. “In the library world, many processes are still done the way they were years ago. The old adage ‘because we’ve always done it that way’ still holds sway, and entangled layers of bureaucracy can make real change incredibly slow, if [...]

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05 November 2007 ~ 15 Comments

Do we give them enough credit?

I don’t know the answer to this, but it seems to me that people all over feel that undergrads today have no idea how to use the library or library resources. I got the impression from an attendee at the NFAIS Humanities Rountable last month that he felt that students were too lazy or that [...]

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31 October 2007 ~ 4 Comments

Patrons’ Frustrations

I just had a short chat with a friend about the catalog at her local library. They used to have a terrible system that didn’t seem to work at all and now they’ve put Aquabrowser on top of it: [09:47] Friend: *sigh* [09:47] Friend: catalogs are so finicky! [09:47] Nicole: yep [09:47] Nicole: what’s the [...]

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24 October 2007 ~ 3 Comments

Studying Students

Right now I’m reading a book (for review) entitled The Academic Library and the Net Generation. In the introduction, Susan Gibbons talks about a study done at Rochester of how the library is used. I was excited and thought the book was going to be about that! When I realized it wasn’t, I went on [...]

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18 October 2007 ~ 7 Comments

Cataloging for the Users

I’m not quite as offended as Chris Schwartz is about the statements made by Chris Oliver in her Changing to RDA article – maybe because I haven’t read it – or the RDA draft, but I wanted to chime in anyway Chris Oliver says: The standard is designed to be easy to use and to [...]

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17 October 2007 ~ 2 Comments

Understanding our Students

Remember this video? Almost every Web 2.0 talk starts with this video now. Thanks to Stephen I now know that this professor has put together more videos. Information Revolution A Vision of Students Today (This is the latest and it’s awesome! A MUST SEE VIDEO. I lve the creation process too.) Other videos are available [...]

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17 October 2007 ~ 1 Comment

Territorial Thinking

…[C]an we ever break the boundaries of departmental self-interest? The Reference department has one perspective, while Circulation has another; Systems/IT has their agenda, while Cataloging has another"”and so on. I've worked in several large academic libraries and this territorial thinking seems to be universal. If each department perceives the "user experience" differently than how can [...]

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30 September 2007 ~ 0 Comments

Free Webcast: Understanding Users

There is a SirsiDynix Institute that sounds pretty interesting on the 2nd of October. I have an appointment in the AM, so I probably won’t be able to attend , but you can: At the Elbow: Understanding Users’ Perception of Process and Effort Presented by: Ulla de Stricker "”Consultant, de Stricker Associates Date : Oct [...]

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27 September 2007 ~ 1 Comment

Anger Drives Innovation

I’m catching up on my podcasts (mostly because I had to take the train into the city today) and I got to listen to a great IT Conversation with Jeff Bonforte from Yahoo!. Jeff starts out by telling us that anger is the most untapped emotion in start ups and innovation – and that’s unfortunate [...]

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